SingHealth Health Services Research Centre (HSRC)

As the population in Singapore ages, the demand for healthcare services is projected to increase. Hospitals and specialty centres need to deal with increasing patient loads yet be able to deliver quality care at a reasonable cost. In this complex context, health services research (HSR) provides a multi-disciplinary approach to use scientific methods and evidence to improve clinical care at the system and individual level. The vision and mission for HSR in SingHealth Duke-NUS Academic Medical Centre (AMC) are articulated below.



To improve the health of Singaporeans and the region through HSR, driving excellence in population health.



To integrate cutting-edge HSR into the SingHealth Duke-NUS Academic Medical Centre in order to optimise health at the individual, systems and population levels, now and in the future.

The SingHealth Health Services Research Centre (HSRC) was set up in August 2015 to coordinate and synergise existing HSR capabilities in various SingHealth institutions. HSRC works in close partnership with HSR researchers in Duke-NUS and elsewhere in support of this Vision and Mission. The director of SingHealth HSRC is Marcus Ong Eng Hock from the Singapore General Hospital.


To view the HSRC brochure, click here.


Key Strategies of the SingHealth HSRC

SingHealth HSRC has the following functions:



Strategies and Enablers for HSR in the SingHealth Duke-NUS AMC

The SingHealth-Duke NUS Health Services Research Institute (HSRI) has been set up to coordinate activities between the SingHealth Health Services Research Centre (HSRC) and Duke-NUS Health Services and Systems Research (HSSR) Programme. HSRI also works closely with the Lien Centre for Palliative Care (LCPC) and the Centre for Ageing Research and Education (CARE).

To achieve its vision and mission for HSR, the AMC has in place strategies and enablers. These include AMC-wide HSR Themes which are based in Health Engagement and Action Labs (HEALs), SingHealth Institution Specific Projects, and Research Information Systems and Data Analytics, among others.




Aging Theme

Aging has been identified by SingHealth Senior Clinical Leadership as the first AMC wide HSR theme for SingHealth. This HSR theme is of national importance, and is in alignment with the strategic development of the SingHealth Regional Health System. Aging research will include projects related to the incipient elderly population (> 50 years old) as well as the elderly (≥ 65 years old).


Health Engagement and Action Labs (HEALs)

Health Engagement and Action Labs (HEALs) are clinical units and/ or settings where HSR can be conducted on an ongoing basis. They would serve the following functions:

  • Test beds for HSR research hypotheses and possibly as showcases for the results of HSR in the AMC.

  • Support one or more AMC wide HSR Themes, articulated by senior clinical and academic leadership.

  • Develop and validate broadly applicable metrics of health and social service needs to be used for cluster-level planning and program evaluation.


Institutional HSR Projects of Strategic Importance

SingHealth HSRC will develop and support HSR projects of importance to each SingHealth institution, as decided by the senior clinical leadership of each institution. These projects may focus on institutional and/ or SingHealth specific issues, and are likely to have a more operational/ implementation focus i.e. quality improvement projects, health technology assessment, cost of illness studies etc.

Projects can be submitted for consideration. The project evaluation workflow and selection criteria are summarised here.

Under the Advanced Consultation Process, the project proposer needs to submit the following:

  1. A 2 page Summary Abstract 
  2. A formal Project Proposal for the Formal Evaluation (Please contact Ms Eileen Aw for the details on the format for the Project Proposal)


HSR Resource Core

The HSR Resource Core brings together HSR expertise from SingHealth and Duke-NUS to provide resources and scientific support for selected HSR-related initiatives across SingHealth. This Resource Core is headed by Prof Ecosse Lamoureux from Duke-NUS and the Singapore Eye Research Institute, and has the following capabilities:


The work of the HSR Resource Core will be partitioned under 4 activity pillars:

  1. implementation and evaluation projects undertaken by the Health Engagement and Action Labs (HEALs);

  2. career mentoring projects;

  3. selected ACP/institutional projects, and

  4. other AMC-wide collaborative projects

Projects can be submitted to the HSR Resource Core for consideration. These can be institutional HSR projects of strategic importance. The project evaluation workflow and selection criteria can be found here.


Research Information Systems and Data Analytics Core

HSRC will work closely with Duke-NUS, IT, IHIS and key stakeholders to nurture a team of analytics experts who is familiar with the clinical/operational/research databases, systems and processes within SingHealth institutions, and are responsive to the needs and requirements of the users (e.g. clinicians, scientists and administrators).

The Analytics Core is headed by A/Prof Marcus Ong from Singapore General Hospital, and has the following capabilities:



Hub and Spokes Model of HSR Support for SingHealth Institutions

Hub: SingHealth HSRC functions as a hub as it houses centralized expertise that can be shared across all SingHealth Institutions. It also provides the key link with Duke-NUS HSR programs.

Spokes: HSR teams from each SingHealth institution (consisting of research coordinators and project managers) form the spokes to undertake and implement HSR projects.


SingHealth Duke-NUS HSR Strategic Five-year Plan

The inaugural SingHealth Duke-NUS HSR Retreat on “Building Partnerships in Health Services Research to Improve Outcomes” was held on 10 May 2016 at The Academia.

The HSR Five-year Strategic Plan highlights the following areas:

  • Where do we want to be in 5 years?
  • How do we get there?
  • What are potential enablers and obstacles?

The key areas of focus identified in the Plan are:

  • Developing, retaining and mentoring a pool of interdisciplinary and high caliber researchers and leaders in HSR
  • Communicating clearly on the structure of coordination and support for HSR activities in the AMC
  • Fostering a research culture within the AMC
  • Developing a sustainable funding model for HSR
  • Establishing collaborations and partnerships
  • Providing opportunities for interaction between HSR Researchers and other researchers
    Development of a strong research analytics infrastructure to support HSR

For detailed information regarding the Plan, please email Ms Eileen Aw.


Health Services Research and Analytics Technologies for SingHealth (HEARTS) Call-For-Proposals (CFP)

The SingHealth Health Services Research and Analytics Technologies (HEARTS) for SingHealth CFP organised annually by the SingHealth Duke-NUS AMC through the HSRI. This year’s call will be open on 1 March 2017. Click here for more information.


Annual Report

The 2016 Annual Report for the Health Services Research Centre can be found here.


Contact Us

SingHealth Health Services Research Centre

20 College Road,
The Academia,
Discovery Tower, Level 6,
Singapore 169856

Email: hsr@singhealth.com.sg